Communication and Interpersonal Skills

Duration: 3 Days
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Financial Year Deadline for receipt of nominations Course ID
2012-2013
September.17 - September.18August.06, 2012CIR101(1)
2013-2014
January.14 - January.15December.03, 2012CIR101(2)

Pre-Requisite(s)

None

Target Group

All public officers

Aim

To enable participants to enhance their interpersonal relations through the use of effective communication techniques.

Course of Objectives

At the end of the course, participants will be able to:

  • Define the role of communication in various settings
  • List communication barriers and strategies for minimizing /eliminating these barriers
  • Demonstrate communication and interpersonal relationship techniques

Course content

  • Types of Communication
  • Techniques for developing interpersonal skills
  • Barriers to effective communication
  • Suggestions for reducing or removing barriers to effective communication

Method of Instruction

Interactive lectures, role play, case study, small group and plenary discussions

Award

Certificate of participation


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